Legal access depends on local law
Our Legal position is simple: access depends on local law, your location and the account details you submit. We ask you to check whether this service is permitted where you are before opening an account or using any lobby area. Account checks can include your contact
-
1
details and a request to confirm identity before access continues. Payment records are retained with the related account activity so we can match a DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry to the correct request. We do not present one rule as suitable
-
2
for every Indonesian location. If a local requirement changes, we may limit access, request updated details or pause a transaction while the record is checked. Read the full policy wording through the account policy link, then contact our 24/7 Support route if a clause or status
-
3
needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.